Shipping, Delivery Times and Rates
FREE SHIPPING! All orders over $100.00 are shipped FREE UPS Ground or Priority Mail depending on the ship-to location. *Orders over 5 lbs will be shipped via UPS Ground unless another shipping method is specified. WellnessTrader.com charges NO handling fees and charges only FLAT fees for shipping. Our Shipping options are as follows:
| | Service | Shipping Charges | Order Amount | Shipping Time | Delivery Locations |
UPS GROUND
| FREE | $100.00
(Order for $100 or more) | 2-5 Business Days Schedule | All U.S. Addresses excluding P.O. Boxes, APO, and US. Territories. Alaska and Hawaii are shipped via USPS Priority Mail |
USPS Priority Mail
| FREE | $100.00
(Order for $100 or more) | 1 to 5 business days or longer -- Shipments to Alaska & Hawaii may take an additional 4 to 5 days. | Puerto Rico, Guam, and other U.S. territories. U.S. P.O. Boxes and APO addresses. |
UPS Ground
(Standard Shipping - orders under 5 lbs.) | $6.95 | Orders under $100 | 3rd Business Day Guaranteed | All U.S. Addresses excluding P.O. Boxes, APO, and US. Territories. Alaska and Hawaii are shipped via USPS Priority Mail |
UPS GROUND
(Orders OVER 5 lbs.) | $6.95 | Orders under $100 | 2-5 Business Days Schedule. | All U.S. Addresses excluding P.O. Boxes, APO, and US. Territories. Alaska and Hawaii are shipped via USPS Priority Mail |
USPS Priority Mail
| $5.95 | Orders under $100 | 1 to 5 business days or longer -- Shipments to Alaska & Hawaii may take an additional 4 to 5 days. | Puerto Rico, Guam, and other U.S. territories. U.S. P.O. Boxes and APO addresses. |
| UPS 2nd Day - up to 3 lbs | $15.00 | Any Amount | Two business days | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS 2nd Day - 2-5 lbs | $15.00 | Any Amount | Two business days | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS 2nd Day - 5-8 lbs | $20.00 | Any Amount | Two business days | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS 2nd Day - 8-15 lbs | $30.00 | Any Amount | Two business days | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS 2nd Day - 15-20 lbs | $45.00 | Any Amount | Two business days | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS Overnight -up to 3 lbs | $25.00 | Any amount | Next business day | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS Overnight - 3 to 5 lbs | $25.00 | Any amount | Next business day | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
| UPS Overnight - 5 to 8 lbs | $35.00 | Any amount | Next business day | All U.S. Street Addresses, Puerto Rico, Guam, and other U.S. territories. (No PO or APO boxes) |
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Order Processing Using our latest supply chain management system, WellnessTrader.com is able to ship out most orders the next business day. Orders received by 1:00 P.M. Eastern Standard Time Monday through Friday will be processed and shipped out the same day. Orders received on Saturday, Sunday or on a holiday will be processed on the following business day. Whenever you place an order with WellnessTrader.com or its network sites, you will automatically be sent a confirmation of your order via e-mail. If you wish to find out the status of your order, you can find out simply by e-mailing us at orders@WellnessTrader.com Additional Shipping Fee for Select Items Currently, we charge a flat shipping charge for all products sent via USPS Priority Mail and UPS. However, a few of our products are very heavy and therefore require us to charge an additional per-item shipping fee. These products are identified by an asterisk (*) after their description. This additional shipping fee will be added only to orders containing these select products, including orders over $100.00. As always, we provide shipping FREE of any handling fees! International Shipping We are currently working out the details to ship our nutritional supplements to international addresses. If you would like to be notified of the start of International Shipping, please let us know: intlorders@WellnessTrader.com Order Tracking Once you place your order, a confirmation of your order will be sent automatically via e-mail. If you wish to find out the status of your order, you can find out simply by e-mailing us at orders@WellnessTrader.com. Back Orders WellnessTrader.com uses latest e-business software that minimizes the likelihood of a product being backordered. However, in the event a product is backordered, you will be notified of this via e-mail within 24-hours of placing your order. We will ship the balance of your order immediately upon receiving it in our Store. You will not be charged any additional shipping charges for the remainder of your order. Returns & Exchanges We are so sure that you will love the quality of our products so we offer you this iron clad guarantee. If you are not 100% satisfied with any items purchased from us, you may return the un-opened items, in its original condition within 30 days, and we will give you an exchange or credit excluding the shipping charges. Please include your name, address, day time phone number, and reason for return along with your product to: Attn: Returns
Wellness Trader, LLC
13011 W. U.S. Highway 42
Suite 010
Prospect, KY 40059
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